- 19 Offices - Australia & NZ
- Finance Options
- Personalised Solutions
- NSW Government ICT Supplier
You can find answers to common questions about our products, services, and support here. We created this page to help you quickly find the information you need. If you still have questions, contact our friendly customer support team.
Mitronics offers a variety of office equipment and technology solutions. We provide printers, and scanners from brands like HP, Brother, and Canon, and laptops and computers from Sony, Logitech, Kingston, Samsung, Lenovo, and Apple.
We also have audio-visual equipment for video conferencing, photocopiers, digital signage, office furniture, and essential office supplies. Additionally, we offer maintenance, repairs, and custom solutions for businesses that need specific support. Our goal is to help you create an efficient and productive office environment.
You can contact Mitronics for support or product inquiries by calling 1300 207 122 for immediate assistance. You can fill out the contact form on our website, and we’ll respond via email. Either way, our customer service team is ready to help.
We have a showroom in West Ryde, NSW. You can visit us during business hours. Our team will happily show you our product, explain our services, and help you choose what you need.
Our business hours are Monday through Friday, from 9 AM to 5 PM. During these hours, the Mitronics customer support team can assist you.
We have 19 Offices throughout Australia & NZ, but our main office is in West Ryde, NSW, Australia. This central location helps us efficiently serve customers across the country.
We carry many popular brands, including HP, Brother, Canon, Epson, Apple, Samsung, and Logitech. These brands are known for making high-quality and reliable office equipment.
Most of the products on our website are available for immediate purchase, rent, and leasing.
Yes, we offer custom solutions and product configurations. Our team will work with you to create a solution that fits your requirements.
Yes, you can place a backorder if an item is out of stock. This means you will reserve the item, and we will send it to you as soon as it becomes available again.
We update our product inventory regularly to ensure the information on our website is accurate. This way, you can see what is currently available for purchase.
Mitronics cares about the environment. To help protect the planet, we recycle old equipment, use energy-efficient products, and reduce waste in our operations.
Yes, we offer a range of eco-friendly and energy-efficient products designed to use less energy and create less waste, helping you to run a greener office.
We contribute to reducing environmental impact by recycling old office equipment through our renting and leasing services.
Yes, you can recycle your old office equipment through us. When you buy new products from Mitronics, we can help you safely dispose of your old devices in an environmentally friendly way.
Our eco-friendly products have certifications from recognised environmental organisations, like ENERGY STAR. These certifications show that our products meet strict standards for energy efficiency and environmental responsibility.
We accept several payment methods — including major credit cards (like Visa and Mastercard), PayPal, and bank transfers. This makes it easy for you to pay for your purchases.
Yes, we offer financing and leasing options for our products. This means you can pay for your equipment over time instead of all at once, which can help make it more affordable for your business. You can also lease or rent if you only need our products temporarily.
Yes, we do offer discounts for bulk purchases. If you buy many items, you may qualify for a lower price. Our sales team can provide more details on the discounts that are available.
Absolutely! You can request a quote to know the price before purchasing, renting, or leasing from us. Our sales team will provide a detailed price estimate based on your needs.
We work hard to keep our prices competitive. We regularly check other sellers’ prices to ensure we offer great value. If you find a lower price on the same product from another authorised seller, we will match that price.
You can reach our customer support team by phone, email, or live chat. Our contact information is available on our website, making it easy for you to contact us whenever you need help.
We aim to respond to all customer inquiries within 24 hours. Our goal is to provide you with quick and helpful support whenever you contact us.
Yes, we provide technical support for all the products we sell. If you have questions or issues with your equipment, our knowledgeable team is here to help you troubleshoot and resolve any problems.
If you’re unhappy with your purchase, you can return it within 30 days for a full refund, as long as the item is in its original condition. We want you to be satisfied with your purchase, so we make it easy to return items if needed.
Yes, you can schedule a service or repair request through our website. Just fill out a simple form with your information, and one of our technicians will contact you to schedule the service.
Yes, we provide corporate contracts and bulk purchasing agreements for businesses. These contracts can help you save money and get the support you need for your office equipment.
We offer a variety of services for corporate clients, including managed print services, IT support, and custom solutions. We aim to help businesses run smoothly and efficiently with the right technology.
Yes, we can customise solutions to fit your company’s specific needs. Our team will work with you to understand your requirements and create a plan that works best for your business.
We offer managed services that help businesses manage their office technology more effectively. This includes services like monitoring equipment, providing technical support, and optimising printing processes.
To request a corporate account, simply fill out the form on our website or contact our sales team directly. We will help you set up an account that meets your business needs.